(FAQ's) Frequently Asked Questions
Collapsible content
Q: Where are your dates sourced from?
A: Our dates are sourced directly from Medina.
Q: How are the dates packaged?
A: Our dates are carefully packaged to ensure freshness and quality. We use secure packaging that preserves the flavor and texture of the dates.
Q: How do I store the dates once I receive them?
A: Dates should be stored in a cool, dry place. For longer shelf life, you can refrigerate them. Refer to the packaging for specific storage instructions.
Q: Can I track my order?
A: Yes, you will receive a tracking number once your order is shipped. You can use this number to track the status of your delivery.
Q: What is your return policy?
A: Our return policy allows for returns within a specified period if the product is damaged or if there is an issue with the quality. Please refer to our return policy for detailed information.
Q: How do you ensure the freshness of your dates during shipping?
A: We employ rigorous packaging and shipping practices to maintain the freshness of our dates. Our packaging is designed to protect the quality of the product throughout the delivery process.
Q: Can I trust the quality of your dates?
A: Absolutely. We take pride in offering dates that undergo strict quality contro measures. Our commitment to quality ensures that you receive the finest dates with every purchase.